Summary:
NHS receptionists are the first contact for all parties entering NHS and assist all departments of the organization. The largest portion of their position is to provide administrative/clerical support to our community veterinary clinic.
Duties and Responsibilities include the following, but are not limited to:
- Greet clients and pets warmly, providing great customer service with positive and professional demeanor at all times
- Answer phones, send faxes, get/sort/deliver mail and packages; assist other department with phone screening as needed
- Schedule appointments; contact no-show appointments to reschedule
- Remind owners of any pre-op or procedural instructions, i.e. fasting
- Make callbacks in a timely fashion to verify response of patients to treatment
- Promote the practice by attending events, word of mouth, business cards
- Escort clients to adoptions or answer any basic questions regarding adoptions
- Take payment for services and enter into record
- Perform day end closeout
- Set-up new client records
- Set-up/verify accuracy of invoices
- Maintain cleanliness of front desk and waiting area
- Verify medication for refills; if authorized by doctor, call prescriptions in to pharmacies
- Understand vet assistant duties and help other clinic staff with tasks/procedures as needed to ensure efficiency of clinic
Qualifications:
- Minimum of a high school diploma
- Two years in customer service, animal-related, and/or non-profit settings preferred
- Good verbal and written communication skills
- Ability to work well in a team
- Strong administrative and organizational skills
- Self motivated and ability to remain flexible under pressure.
- Attention to detail
- Ability to organize and set priorities a must
- Computer proficiency including Microsoft Office (especially Word & Excel) and ability to learn new programs quickly
- Ability to stand, walk, talk, bend, squat, reach above shoulder heights, lift, push or pull up to 50lbs for situations of restraining or moving animals, lifting food and supplies, etc.
- Understand the potential of exposure to parasites and infectious diseases carried and transmitted by animals.
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Hours: Part-time position, ability to work weekends necessary, and some holidays (shared with other staff)
Salary: $11.00 - $13.00 per hour
Benefits: Employee discount Flexible schedule
Schedule: 10 hour shift 8 hour shift Weekend availability
TO APPLY: Apply in person at our rescue or email resume to hcantrell@nshumane.org.
Summary:
Animal care staff is primarily responsible for the daily care of our rescue animals.
Responsibilities:
- Cleans and disinfects all kennels, cages and equipment
- Feeds and waters all animals
- Helps administer medicine to animals
- Assists in the execution of adoption events and fundraisers
- Maintains overall appearance and cleanliness of facility
- Works with NHS volunteers to complete daily tasks
- Interacts with other staff members and the public including supporters, clients, etc.
- Works as directed
Qualifications:
- Ability to work in the elements: winter weather, summer heat, rain, etc.
- Maintains standard physical fitness level
- Ability to lift 50 lbs.
- Experience handling dogs and cats, potentially stressful situations
- Schedule flexibility - animal care staff works on weekends and holidays
Please apply in person by visiting our facility and filling out an application or contact acoogan@nshumane.org for more information.
Our address is 20384 Harrison Ave. in Covington
We are a large veterinary practice and non-profit rescue looking for an experienced, reliable veterinary assistant/ veterinary technician to work at our clinic.
Tasks to include but not limited to:
- Appropriate patient restraint and handling
- Administering medications by mouth, subcutaneous, intramuscular and IV routes
- Client education
- Venipuncture
- Filling in for receptionists as needed, answering phones
- Filling prescriptions
- Obtaining vitals and collecting history from clients for appointments
- Running labs such as blood chemistries, cbc, urinalysis, fecals
- Surgical monitoring, IV catheterization, drug administrations, and intubations
- Diagnostic imaging procedures
- Complete dental prophylaxis and dental charting skills
- Assisting Veterinarians as needed
- Assistance with daily cleaning of clinic
Experience:
- Veterinary Technician: 1 year (preferred)
- Strong computer skills preferred
Hours: Part-time position, 20-40 hours per week, overtime as needed
Salary: $12.00 - $15.00 per hour. Signing bonus available
Benefits: Employee discount, health insurance and paid time off
Schedule: Monday - Saturday
To apply: Apply in person at our rescue or email resume to swilliams@nshumane.org.